ABC's Monthly Online Member Newsletter

Ask ABC: Who do I contact when I have an ABC-related question?

Publisher Relations Manager: The Publisher Relations staff is available to answer questions regarding rule interpretations, promotional inquiries and sales program approvals, and training and seminar information.

Sample Question: When is your next Post-Board Meeting Information Blitz?

Sample Question: I know that the rules for newspaper barter sales have changed; can you review my program and tell me if it still qualifies?

Sample Question: I have a large group of employees who all need to be trained on ABC rules and practices; can you personalize an onsite training session just for us?

United States (by State)
Canada (by Region)

Audit Manager: Audit managers handle all inquiries regarding the completion and execution of ABC audits.

Sample Question: I just applied for an ABC membership; when will the auditor arrive for my initial audit?

Sample Question: I am in the middle of an audit and would like some clarification on an issue the auditor mentioned; who do I contact?

Sample Question: I just noticed an error in my record keeping system; who can I talk with so that I can best resolve the issue before my next audit?

United States (by State)
Canada (by Region)

Technical Review and Report Processing (TRRP) Manager: TRRP staff manages the review and releases of all Publisher’s Statements, Audit Reports and FAS-FAX documents.

Sample Question: I’ve had several changes to my circulation this reporting period and I’m not sure I can file my Publisher’s Statement on time; what are my options?

Sample Question: I received my filing packet but now I’ve misplaced it and I don’t know my user name and password to file online; can you send me my user name and password again?

Sample Question: When will I receive a proof copy of my Publisher’s Statement?

United States (by State)
Canada (by Region)

Below are links to the publisher relations, audit and TRRP managers for some of ABC’s additional services:

Fulfillment/Service Bureaus
Reader Profile
Non-Paid Newspapers
100 percent Non-Paid Bulk Periodicals
Centralized Audit Newspapers
Alphabetical Directory of all publisher relations, audit and TRRP managers

Additional Frequently Asked Questions and Who to Contact

1. I don’t understand a charge on my quarterly invoice; who do I call to discuss it?

- at (847) 879-8291

2. I’d like to add Reader Profile/Subscriber Profile to my ABC services; who do I contact?

- at (847) 879-8321

3. I’d like to add ePeriodicals/eNewspapers to my e-Data subscription; who do I contact?

- at (877) 222-0932

4. I need to find a copy of my Audit Report from 1930; does ABC have a copy?

- at (847) 879-8266

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